Water Heater
Repair & Installation

What types of water heaters do you service and install?

We handle tank (storage) heaters, tankless (on-demand), hybrid (heat pump) units, gas, electric, and indirect systems.

How do I know if my water heater needs repair or replacement?

Major leaks, corrosion, frequent repairs, loss of hot water, or a unit older than 10 to 15 years are signs that replacement may be more cost-effective.

What’s the average lifespan of a water heater?

Storage tank heaters typically last 10 to 15 years, while tankless units can last 15 to 20 years or longer with proper care.

What causes a water heater to stop producing hot water?

Common causes include a failing heating element, faulty thermostat, sediment buildup, or gas ignition problems.

Why is my water heater leaking?

Leaks may come from loose connections, a defective temperature and pressure relief valve, corroded tank walls, or worn seals.

Why is my water heater making noise?

Popping, rumbling, or banging sounds often mean sediment has built up at the bottom of the tank, trapping water and causing “pops” as it heats.

Why does my hot water smell or look discolored?

Rusty or brown water can mean corrosion inside the tank. A rotten egg odor usually indicates bacteria growth in the tank or anode rod reaction.

How do you size a replacement water heater?

We consider your household’s hot water usage, the number of people, simultaneous use, fuel type, and recovery rate to size the correct model.

Can I switch from a tank system to a tankless or hybrid model?

Yes. We can evaluate your home’s plumbing setup and convert your system to tankless, hybrid, or other high-efficiency models.

How long does installation of a new water heater take?

Most residential installations take 3 to 6 hours, depending on complexity, venting, and gas or electrical connections.

Do installations require permits and inspections?

Yes. We take care of all necessary permits and inspections to make sure everything meets Virginia plumbing and safety codes.

Are your installers licensed and insured?

Absolutely. Our plumbers are fully licensed, insured, and bonded for your protection and peace of mind.

Do you offer emergency water heater repair?

Yes. We provide 24/7 emergency repairs for sudden leaks, burst tanks, or complete hot water loss.

What maintenance should I perform for my water heater?

Flush the tank once a year, check the temperature and pressure relief valve, inspect the anode rod, and test the thermostat settings.

What is a temperature and pressure (T&P) relief valve, and why is it important?

It’s a safety feature that releases pressure or heat if the water heater overheats, preventing potential tank damage or explosion.

How often should the tank be flushed?

Once a year for most homes, or more frequently in areas with hard water, to prevent sediment buildup.

When is it better to replace rather than repair a heater?

If the unit is old, heavily corroded, or experiencing repeated issues, replacement is often the safest and most cost-effective choice.

Can I get more hot water by increasing the thermostat?

Yes, but raising the temperature too high can increase energy costs and cause scalding. The recommended setting is 120°F.

Are tankless systems more efficient?

Yes. Tankless units heat water only when needed, eliminating standby heat loss and saving on energy bills.

What is the cost of water heater repair or replacement?

Repairs vary based on parts and labor. Replacements depend on the type, size, and installation requirements. We provide upfront, written estimates before starting any work.

Will installation disturb my home?

We work cleanly and efficiently. Our team protects surrounding areas, removes the old unit, and cleans up thoroughly when finished.

Is there a warranty on your work and the equipment?

Yes. We provide written warranties covering both labor and manufacturer parts depending on the unit installed.

How long until I have hot water after installation?

You’ll usually have hot water the same day once the tank is filled, powered, and tested for safety.

Do you install both gas and electric water heaters?

Yes. We install and repair both gas and electric systems, ensuring they’re properly vented and connected to code.

What types of problems do old electric and gas water heaters have?

Pilot Light: A pilot light that will not stay lit might abruptly stop your gas water heater.
Lukewarm Water: When your water heater fails, obtaining that ideal shower temperature is impossible.
High Energy Bills: Inefficient water heaters may increase your fuel or electricity bill.
Noisy Tank: Your tank might rumble and groan from sediment buildup.
Leaks of Water: Age and corrosion could cause tank leaks and substantial water damage.
Chilly Showers: A failing water heater makes your hot shower icy without warning.
Water Connection Problems: Eventually, fittings and connections could fail causing leaks or water pressure issues.
Rusty Water: Corrosion inside the tank can release rust into your water and signal a replacement.
Complete Breakdown: An old water heater might cease working altogether and you have no warm water.
Frequent Resets: If you keep restarting your water heater it can suggest bigger issues.
Safety Risks: Older water heaters could have flames or carbon monoxide leaks.
Lack of Hot Water Volume: Your growing family might use more hot water than your old unit can offer.
Space Inefficiency: Traditional tank heaters take up room ; newer models might clear out room.
Environmental Impact: Old units use more energy and emit more emissions.
Maintenance Hassles: Water heaters get more frequent and more costly upkeep with age.

How do I schedule a water heater inspection, repair, or quote?

Call 703-791-1339 or schedule your appointment online today.